Quantox Foundation

Terms of Use

Main company information

Business name: “QUANTOX” FOUNDATION

Address: Episkopa Nikifora Maksimovića 31, Čačak

Code and name of the activity: 9499 – Activity of other organizations on the membership basis

Identification number: 28832117

Tax identification number: 111888489

Web address: www.quantoxfondacija.rs

Phone number: +381 62 60 76 28

Email address: kontakt@quantoxfondacija.rs

Customer service contact

Phone number: +381 62 60 76 28

Email address: kontakt@quantoxfondacija.rs

Conversion statement

‘All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank.

 

When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site’.

Reclamation policy

Complaints are not common and can be initiated in case of misuse of the card, possibly due to force majeure. Please contact our customer service. We will resolve your complaint in direct communication as soon as possible.

Shipment and delivery

The donor will receive a written confirmation of the donation by e-mail. Donor’s monetary donations will be paid to the account of the Quantox Foundation and then the donations will be paid in full to the account of the Beneficiary of the foundation. The type of payment differs by reference number. Each User has their own reference number, by which we distinguish payments to the account of the Quantox Foundation and further pay the funds to the Users. Donations in goods will be delivered to the Beneficiary of the donation in person or sent via post office.

Protection of confidential transaction data

“When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology. Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank’s website. The payment card information is not available to our system for a single moment”.

User privacy protection

“On behalf of the Quantox Foundation, we undertake to protect the privacy of all our customers.” We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need the data to perform their work. All Quantox Foundation employees (and business partners) are responsible for respecting the principles of privacy protection.”

Ways of payment

The Donor’s payment of the donations to the Quantox Foundation can be done in several ways:
  • Clicking on the Banking account button, the Donor will see the picture of an example of what the payment slip needs to look like with whose details the Donation payment can be made in any bank, post office, or Quantox Foundation account.
  • Clicking on the mBanking account, the Donor will get a QR code which needs to be scanned via the mBanking app and the information will automatically be filled out for the Donor’s payment to the Quantox Foundation account.
  • Clicking on the Credit card button, the Donor arrives at the new page where the Donor fills out all the data with their credit card and performs the payment. The cards that are accepted during the online payment process are Visa, MasterCard, Maestro, and Dina.
  • Clicking on the PayPal button, the user makes the donation without sharing the information about their bank account and, after the choice, it is necessary to enter the data about the order itself.

Way of use

The users contact the Foundation and deliver all the necessary information and documentation after which the Board meeting will get the Decision about the donation.

After that, the Recipient of the donation needs to sign the contract about the donation and the donation is being done.

 

Product Description

Quantox Foundation doesn’t sell products and services but its sole purpose is to inform the User and the Donor as well as to collect donations of the Donor for the help of the Users.

Refund Policy

In case the Donor wants a refund of the means they previously paid as a donation by some of the payment cards, partially or in full, regardless of the reason for the refund, Quantox Foundation is obligated to issue a refund exclusively via VISA, EC/MC, Maestro, Amex, and Dina payment cards which means that the bank will perform the refund to the card holder’s account at the demand of the seller.

VAT Statement

Quantox Foundation is not in the VAT system.